Custom-made

Our own designers and factory allow us to create unique special lighting fixtures. We can change the size, crystal color, metal finish of all products in our website. as well as make chandeliers according to customers’ picture or drawing. For custom made lightings, we will provide shop drawings and component samples for approval before manufacturing.

Frequently Asked Questions

Where does Vivo Lamp ship to?

We currently ship to addresses within USA only.
For detail information, please visit ourShipping Policy

How long does delivery take?

Once your order is dispatched, delivery timeframes are as follows:
USA: 8 to 13 business days

Do you offer free shipping?

Yes, we offerfree shippingon all orders acrossUSA, no minimum purchase required.
For detail information, please visit ourShipping Policy

What is your return policy?

We offer a 30-day return window from the date you receive your order. Returns are accepted for both defective and non-defective items, as long as the product is unused, in original packaging, and returned by mail.

For detail information, please visit ourReturn and Refund Policy

How do I request a return or exchange?

Simply contact our customer service team via email or the contact form. Once your return is approved, return label will be provided for you to download andprint.

For detail information, please visit our Return and Refund Policy