Where does Vivo Lamp ship to?
We currently ship to addresses within USA only.
For detail information, please visit our Shipping Policy
How long does delivery take?
Once your order is dispatched, delivery timeframes are as follows:
USA: 8 to 13 business days
All orders are processed within 1 to 5 business days, Monday to Friday.
For detail information, please visit our Shipping Policy
Do you offer free shipping?
Yes, we offer free shipping on all orders across USA , no minimum purchase required.
For detail information, please visit our Shipping Policy
What is your return policy?
We offer a 30-day return window from the date you receive your order. Returns are accepted for both defective and non-defective items, as long as the product is unused, in original packaging, and returned by mail.
For detail information, please visit ourReturn and Refund Policy
How do I request a return or exchange?
Simply contact our customer service team via email or the contact form. Once your return is approved, return label will be provided for you to download andprint.
For detail information, please visit our Return and Refund Policy